Wednesday, July 30, 2008


I've been trying to cancel my gym membership for over a month now. Because the WiiFit is going to make me thin, right? Right?

The drawn-out process of cancellation documents not being sent to me, phone calls not returned, and late-fees added to my bill has moved beyond "they're incompetent" to "they're shady."

Me: [trying to be polite on the phone] Look, I know it's not your fault personally, but when I was looking to join a gym everyone told me, "Don't join Ballys. Ballys is totally corrupt. It's almost impossible to cancel your membership." So I joined Crunch. And all of this... forgive me... bullshit... seems like exactly the kind of stuff people say about Ballys.
Crunch Customer Service Operator: Sir... we're owned by Ballys.

5 comments:

Anonymous said...

Oh,Arnie,people said u have to go there in person to cancel ur gym membership in person,oh oh ,the more important thing is that u should be able to ingore the hot service lady who is behind the table.lol
good luck ,man!
David

mlb_bobcats said...

Crunch is bad. Even after going in person to quit, they wouldn't leave me alone. A year after quitting, I notice a very significant charge from Crunch on my credit card that was rescinded a week later. Apparently they like to cook their books.

Good luck.

P.S. Have you noticed that WiiFit just says "more than one week" no matter how much longer than a week it goes unused? It's been almost a month now since I've used it and still just "more than one week." Like any good piece of fitness equipment, it nevertheless occupies a prominent place in my living room.

Anonymous said...

i've quit both of those gyms. i ended up going into crunch and made a manager delete me from their computer while i watched. i was standing over the dude's shoulder, saying, "DELETE! DELETE customer!"

Anonymous said...

That's a heartening thought that Bally's has such bad PR that they had to start a chain that would both create competition for themselves as well as hide their name.

(p.s., best captcha word ever: kracps)

Allie said...

no wii fit is not going to make you thin. keep the membership so you can do real workouts